Privacy Policy

This Privacy Policy is designed to comply with applicable privacy legislation in Canada. It is also designed to help individuals understand how their personal information is managed at the IFSE Institute. We urge you to read it carefully.

By registering on this site,  by submitting any information though the use of this site, or by otherwise accessing this site, you agree to the terms of this policy and consent to the policies and practices for the collection, use or disclosure of personal information. 

What information do we collect?

We collect information from you when you register on our site or fill out a registration form.

When registering on our site you will be asked to fill out a profile which contains your name and contact information including name, phone number, e-mail address and mailing address.

We may collect the personal and demographic information you choose to provide us. We also collect information about how you use our sites and the areas of our site that you visit.

From time-to-time we may ask you to complete an online survey.

What do we use your information for?

Registration Information

Registration Information is collected primarily for the purpose of identifying you as a user of this site.

User Information

User Information, which generally includes the Registration Information, is used primarily to update you on the site and by email regarding new site developments and information about our services or those of our affiliates, to answer your questions and to provide you with services that you have requested.

User Information may also be used to determine appropriate new features, content or services for this site, to provide advertisers and business partners with aggregate but not personally identifiable information about our customers and their preferences, including statistical information about the source of visitors, sales, traffic patterns and use of services.

If you are a registered user of this site and have provided us with Registration Information, we may use your Registration Information and User Information to provide tailored job opportunities or other information to you.

Anonymous Information

Anonymous Information is used primarily by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to this site. We may also use this data to monitor site performance for systems administration purposes, to make this site easier and more convenient to use, for law enforcement purposes, and to report information in aggregate but not personally identifiable form to our advertisers (e.g. how many visitors log in to this site).

If cookies are enabled for your Internet browser, then they are used to help us measure the number of visits, average time spent, page views, and other statistics relating to your use of this site. If you are performing a search on our site, then a cookie is used to carry the search request data from the request page to the results page. This cookie, by itself, does not tell us your email address or who you are.

If we use your Registration Information and User Information to provide tailored job opportunities or other information to you, we use cookies to recognize you on subsequent visits to our site and to make your on-line experience more convenient.

Anonymous Information may be used to serve you with targeted advertising on this site. Targeted advertisements are probably more interesting for you and are more productive for our advertisers.

Surveys

When information is collected from you by the IFSE Institute as a part of an online or email survey, unless you request to receive the results of the survey, no personally identifiable information is requested during such surveys and all collected information is used on an aggregated basis only.

Communication with the IFSE Institute

If you contact us, we may keep a record of the correspondence but we do not make any use of the email address or other contact information, other than to respond to the communication.

Improper Use of Personal Information

Although we use all reasonable means to ensure that the information you provide to us is not used by third parties for purposes other than those described in this Privacy Policy, IFSE Institute is not responsible for any improper use of your personal information that is beyond our reasonable control

Any information we collect from you may also be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs).
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us to more effectively respond to your customer service request and support needs).
• To process transactions.
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by you.
• To send periodic emails.
• The email address you provide for order processing may be used to send you information and updates pertaining to your course, in addition you may receive occasional company news, updates, promotions and related product or service information or other site features.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information however information you post in public areas of the site will be accessed, used, and stored by others. We strive to provide a safe, secure environment by attempting to limit access to our database to legitimate users, but cannot guarantee that unauthorized parties will not gain access. We also cannot control how authorized users store or transfer information downloaded from the database, so you should ensure that you do not post sensitive information on IFSE.ca.

Do we use cookies?

We use cookies to prevent unauthorized access to our internal systems.

A cookie is a small file containing certain pieces of information that a website creates when you visit the site. It can track how and when you use a site, which site you visited immediately before, and it can store that information about you.

There are two common types of cookies, "session cookies" and "persistent cookies". Session cookies store information only for the length of time that you are connected to a website - they are not written onto your hard drive. Once you leave the website, the originator of the cookie no longer has the information that was contained on it. Persistent cookies store information on your hard drive, keeping it there until the expiry date of the cookie.

We only use session cookies as an additional security feature for our online services. For example, when you login to IFSE security web site and are authenticated through your login ID and password, a cookie will store the identification number of your browser. Throughout your session, the cookie acts as a type of digital signature to identify your current session to the web server. IFSE server will monitor the number of your browser to ensure that, at all times during your session, we are dealing with you.

Currently, most browsers do not distinguish between session cookies and persistent cookies. In order to use IFSE system, your browser must be set to accept cookies.

Do we disclose any information to outside parties?

We do not sell, trade, other otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, no personally identifiable user information will be provided to other parties for marketing, advertising , or other uses.

Third party link

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party suppliers have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Permission to disclose information to your employer or sponsoring company

When you are registered into one of IFSE Institute’s courses through an organization or sponsoring company we reserve the right to report results of the courses that you have taken or completed to your employer or sponsoring company upon request. We may also report results of courses that you have taken or completed to regulators if required. If you choose not to give your permission to IFSE Institute to report course results to your employer or sponsoring company you may communicate this in writing to us at ifse@ifse.ca and we will inform your employer or sponsoring company of your choice.

Consent

By providing us with your Personal Information, you consent to the collection, use and disclosure of Personal Information for the purposes identified in this Policy.

Our Sites are not intended for children under 13 years of age.

Contact Us

Please direct any questions about our privacy policies, procedures and any other privacy related concerns or complaints to ifse@ifse.ca through our customer service line at 1-888-865-2437 or if  you would like to contact us by fax, our fax number is 905-803-0944.

Contact Us By Mail

If you would like to contact us by mail, our mailing address is: